Hire Terms & Conditions

By completing our Hire Agreement Form you agree to be bound by the following terms and conditions:

Proof of Identity is required

Photo identification must be provided on the day of hire (without exception). Accepted forms of I.D are, A Full UK Driving Licence and Valid in date UK Passport. For Ebike Hire an additional proof of address will be required. A Utility Bill (dated within 3 months) to match your Full UK Driving License address. All ID will be kept and stored securely for the duration of the hire as a deposit, and will be issued back to the client upon return of the equipment in a satisfactory condition.

Damage of Hire goods

The person signing the Hire Agreement Form will be held financially liable for any loss or damage to the equipment hired (including excessive dirt/sand) and is fully aware of these terms and conditions.

Security and Safety

As the client, you understand that you are responsible for all equipment relating to this agreement. This means that you the client should take care to lock the bike to a fixed object through the frame and front wheel whenever unattended using a suitable bicycle lock.

Helmets are available for every hire, we strongly recommend everyone wears a helmet, by signing the helmet disclaimer on the hire agreement form, you and everyone in your group assume full responsibility for any accident, injury or death which should occur as a result of taking this decision. Children under 12 years old must wear a helmet.

Children under 16 years of age must be accompanied by an adult. Children under 14 years cannot ride an Ebike by UK law.
As the client, you understand that any cycling activity involves a certain element of risk, you are advised that any person using our equipment does so entirely at their own risk. The Bike Hub Rhyl does not accept any liability for personal injury, loss or damage to property beyond its legal obligation.

Cycling Manner

As the hirer you agree to cycle sensibly, with respect for others and the natural habitat. You are expected to follow the highway code in particular the “extra rules for cyclists” (rule 187-211).

Anyone cycling in a discourteous or unsafe manner while in possession of The Bike Hub Rhyl Hire equipment will have the equipment repossessed without refund of hire charges.

On shared walkways and the seafront, pedestrians have priority at all times. Cycling restrictions on the seafront should be observed at all times.

Late Returns

Any late returns will incur a charge of £10 per bicycle, further charges are subject to the bike shop managements discretion.

Own Personal Insurance

Personal Insurance cover is not included as part of this hire purchase agreement. We strongly recommend that you the hirer take out personal insurance prior to the hire period.

Personal Health

I declare that I/we are in good health and that our eyesight is up to a good standard. I/we are not suffering from any medical condition or disability which is likely to adversely affect our normal control of the bicycle.


Alcoholic Drinks, Drugs and Solvent Abuse – you or members of your party are not permitted to hire or use any equipment whilst under the influence of drink, drugs and / or solvents.

Failure to comply with the above will result in immediate confiscation of all equipment . Should this happen you will not be entitled to any refund or compensation and we shall be under no further obligation or liability to you.


This agreement is covered by Law. In the event that any part of the agreement is for any reason unenforceable the remainder shall remain in full force and effect.